Mission and Policies

Mission Statement

Why buy from us? We provide The Chicago Lighthouse difference. As a not-for-profit, when you buy from us vs. our competitors, you are helping to fund valuable programs and services for people who are blind or visually impaired. In fact, 35% of our workforce is made up of employees who are blind, visually impaired, disabled or veterans. Buying from us helps to fund quality employment opportunities for the populations we serve as well. Our clinical services team has years of experience and scours and tests devices to find those most helpful for our clients. Unlike companies who might only carry one product line, we offer unbiased recommendations of a variety of brands. We stand behind our products offering free training with any AT device purchased and providing unparalleled support to our customers.

Return Policy

Cookies Policy

Privacy Policy

    Accessibility Statement

    Measures to support accessibility

    The Chicago Lighthouse My Tools for Living Store takes the following measures to ensure accessibility of My Tools For Living:

    • Include accessibility throughout our internal policies.
    • Appoint an accessibility officer and/or ombudsperson.
    • Have an accessibility advisory board

    Conformance status

    The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. My Tools For Living is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


    We welcome your feedback on the accessibility of My Tools For Living. Please let us know if you encounter accessibility barriers on My Tools For Living:

    We try to respond to feedback within .

    Compatibility with browsers and assistive technology

    My Tools For Living is designed to be compatible with the following assistive technologies:

    • Browse My Tools for Living with JAWS on Chrome
    • Browse My Tools for Living with JAWS on Edge
    • Browse My Tools for Living with VoiceOver on Safari
    • Browse My Tools for Living with TalkBack on Chrome

    Technical specifications

    Accessibility of My Tools For Living relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

    • HTML
    • WAI-ARIA
    • CSS
    • JavaScript

    These technologies are relied upon for conformance with the accessibility standards used.

    Assessment approach

    The Chicago Lighthouse My Tools for Living Store assessed the accessibility of My Tools For Living by the following approaches:

    • Self-evaluation


    This statement was created on 12 February 2023 using the W3C Accessibility Statement Generator Tool.